GP LED. PATIENT FOCUSED.

AT Medics is a multi-award winning, largest provider of Primary Care services to the NHS in England. We were founded in 2004 by six GP Directors, and are now spread across 19 London CCG areas, caring for over 370,000 patients across 49 Primary Care sites, including extended access services and GP Hubs. Our mission is to improve the lives of our patients through improving healthcare.

We focus on delivering world-class primary care, supported by prodigious education and innovative technology, made bespoke for primary care.

We are a GP-led organisation, with quality improvement, multi-professional working and innovation at the heart of what we do. Our family consists of over 900 staff members, across the whole spectrum of primary care workforce, and we are Silver Accredited by Investors in People.

Focused on high quality clinical care, teaching and training, we have a proven track record in rapid mobilisation of clinical services and extensive experience in clinical turnaround where governance issues exist, resulting in an unmatched reputation for clinical improvement.

Our portfolio includes eight practices achieving the RCGP Quality Practice Award – the highest award in UK General Practice.

Only 16 GP Practices in London have achieved the coveted accolade of “Outstanding” rating by the Care Quality Commission. Four of these practices are AT Medics.

PRACTICAL LEADERSHIP BY GP DIRECTORS

AT Medics was established by a group of innovative GPs who sensed the changing times of Primary Care within the NHS before most of their peers.

Where we started    

OUR COMMITMENT TO IMPROVING HEALTHCARE AND IMPROVING LIVES HAS SEEN US SUCCEED OVER THE PAST 15 YEARS

We believe that success lies in meeting and exceeding the expectations of patients and commissioners, and we are committed to this end.

AT Medics holds more than a decade of success in entering new healthcare economies and integrating with the existing healthcare, social care and voluntary sector providers. We deliver bespoke training and education programmes, with 28 Postgraduate Medical Training Sites and the largest network of GP Training practices in London.

We are passionate about inspiring managers and leaders who offer consistent approach, motivation and satisfaction to staff. Our accreditation by Investors in People demonstrates our commitment to improvement in service delivery through development of all employees within our organisation.

Where We Work   

OUR LEADERS

Liz Perry

Liz Perry

Interim CEO

Liz became interim CEO for Operose Health in April 2021 having previously worked with the organisation as Chief People Officer.

With more than 20 years in HR, she has previously worked at IBM, Arthur Andersen Business Consulting and RSM, before joining Operose Health as HR Director. Her industry expertise includes working in technology, retail and pharma. She has established and developed Executive Boards, Leadership Teams, HR functions and organisational infrastructures while creating cultures of collaboration and implementing change to achieve workforce excellence.

Omar Din

OMAR DIN

Managing Director | MBA PG Dip Digital Health Leadership

Omar is the Managing Director Primary Care and Service for AT Medics and Operose Health. As MD, Omar leads the Senior Operational Management Team, leading the delivery of day to day services.

Omar joined AT Medics in 2015 as Director of Digital and Communications. Over the past 6 years, Omar also co-founded and established two further AT Group entities: AT Tech and AT Learning, to support the technology and education needs of AT Medics, and to provide these as additional services to the NHS.

In particular, Omar has led on AT Medics’ digital transformation – launching Dr. iQ our online consultation platform, developing our digital strategy and integrating our systems for our people, utilising change management and quality improvement expertise.

Omar also heads up our learning and development arm, AT Learning, a key partner in delivering education and digital innovations to the NHS.

Omar has held senior roles in communication and digital transformation in several industries in the UK and the UAE.

PRACTICAL LEADERSHIP BY GP BOARD OF DIRECTORS

DR AUMRAN TAHIR

MBBS MSc DGM DRCOG DCH DFRSH FRCGP PGCertMedEd Primary Care Director

Dr Tahir has significant experience in leading and delivering highly innovative transformation in extremely challenging situations. His journey as an innovator started in 2005 when he co-founded AT Medics and he is now a Primary Care Director for AT Medics and Operose Health. He has held posts in integrated care including the Clinical Director of the North West London Whole Systems Integrated Care Programme.

He is an experienced GP specialist trainer for the London Specialty School of General Practice and has successfully mentored both GPs and GP “trainees in difficulty”. He is an Honorary Senior Research Fellow at the University of Surrey (Healthcare Management & Policy) and a Health Foundation Quality Improvement Fellow.

Dr Tahir is also a Fellow of the Royal College of General Practitioners.

DR MUNEEB CHOUDHRY

MBBS DRCOG DFSRH DGM DipOccMed FRCGP PGCertMedEd Primary Care Director

Dr Choudhry graduated from St. Georges, University of London in 1998 and completed his GP training in 2003 in Surrey. He travelled to remote and rural Australia after this as part of the Programme for Aboriginal Health. Following this he completed a short service commission as a Medical Officer in the Royal Air Force.

Since then he has become a GP trainer, a GP appraiser and is an honorary lecturer at St. Georges, University of London with an interest in prescribing, and he is a published author on medical prescribing. He has developed practical expertise in minor surgery, joint injections, acupuncture, circumcisions, plastics and aesthetic procedures.

Dr Choudhry is qualified in Occupational Medicine as well as Mediation. Dr Choudhry is also a Fellow of the Royal College of General Practitioners and a faculty board member for SW Thames RCGP.

DR TAREK RADWAN

MBBS (Hons) DRCOG MRCPCH MRCGP (Distinction) PGCertMedEd Primary Care Director

Dr Radwan graduated from St George’s, University of London in 1999 with Distinction, an honour given to the top 5 in each year. He then spent 3 years training in Paediatrics and Neonatal medicine and gained the Membership of the Royal College of Paediatrics and Child Health in 2001. He attained his Membership of the Royal College of General Practitioners in 2005 with Distinction. Dr Radwan is an experienced GP specialist trainer for the London Specialty School of General Practice.

He has also been a GP Director of SW Lambeth healthcare, he has been instrumental in transforming clinical care in Streatham, Hackney and Whitechapel and was awarded GP trainer of the year 2009 by Kings College Hospital. His specific interests are paediatrics, cardiovascular disease and diabetes.

DR USMAN QURAISHI

MBBS DGM DRCOG DCH DOccMed FRCGP (Merit) PGCertMedEd Primary Care Director

Dr Quraishi graduated from St Georges, University of London in 1999. He attained Membership of the Royal College of General Practitioners in 2004 with a Merit Award.

Dr Quraishi is a designated Medical Practitioner for Pharmacists at Kings College London and is a highly experienced GP Specialist Trainer for London Specialty School of Specialty Practice. He is Joint Clinical Lead Director in Croydon, SE London and Greenwich. Dr Quraishi developed and leads our bespoke clinical training and education programmes, such as AT HANDS, a programme for the development of nurses and healthcare assistants.

His specialist clinical interests are in substance misuse and continuing medical education. Dr Quraishi is also a Fellow of the Royal College of General Practitioners.

DR HASNAIN ABBASI

MBBS DRCOG FRCGP PGCertMedEd Primary Care Director

Dr Abbasi graduated from St. George’s, University of London gaining a Merit Award for “Outstanding Performance” in Medical MB finals. He attained Membership to the Royal College of General Practitioners with Merit Award in 2005. He is Joint Clinical Lead Director in East and South East London as well as being involved with GP Leadership Development.

Dr Abbasi is an experienced GP specialist trainer for the London Specialty School of General Practice and he also supervises and assesses undergraduate students at St. George’s, University of London. He was previously elected by Lambeth GPs to the CCG governing body and chaired the Primary Care Development Programme. Dr Abbasi previously led the pan-Lambeth Federation bid for the Prime Minister’s Challenge Fund, securing £3.5mil for Lambeth residents, and jointly chaired the steering group leading extended access implementation in Lambeth.

Dr Abbasi is also a Fellow of the Royal College of General Practitioners.

DR FIYAZ LEBBE

MBBS MRCGP PGCertMedEd Primary Care Director

Dr Lebbe graduated from St. Georges, University of London in 2000. He went on to complete his GP vocational training on the Kettering Scheme. Whilst training Dr Lebbe completed a project on Change Management, supporting AT Medics in its infancy. In 2006, Dr Lebbe attained Membership to the Royal College of General Practitioners. He is an experienced GP trainer for the London School of General Practice on the Croydon Vocational Training Scheme, and he is Clinical Lead for Out Of Hours and Unscheduled Care.

Dr Lebbe has significant experience in clinical and organisational turnaround in areas of social deprivation. His interests include addressing health inequalities that arise through socio-economic deprivation and improving safety in healthcare by promoting efficient practice. He also has a Level 2 RCGP Substance Misuse Qualification. Dr Lebbe leads on Urgent Care across the organisation.

Professor [Dr] Nick Harding

OBE FRCP FRCGP SFFMLM HonMFPH Chief Medical Officer

Professor Nick Harding is Operose Health’s Chief Medical Officer and a practising GP with more than 25 years clinical experience. Previously he was the Chair of Sandwell and West Birmingham Clinical Commissioning Group since 2011. He also held a number of roles, including working on secondment as Senior Clinical Advisor for the NHS England Accountable Care Systems’ Primary Care Development Programme and for Right Care.

Between 2014 and 2018 Nick chaired the National Specialised Commissioning Place Based Oversight Group and he is currently a member of the General Advisory Council for The King’s Fund. Nick also helped to establish Aston Medical School and currently sits on their Fitness to Practise panel.

Nick has experience both as a commissioner and provider of healthcare. As a commissioner, he created an award-winning CCG recognised for its innovative culture, approach to engagement and its consistent high performance. As a provider, he was a founding GP Partner for a large super partnership which is now a multi-site primary care provider.

Louise Watson

Chief Integration Officer

Louise has more than 20 years’ experience working in the NHS. Before joining Operose Health, Louise was Managing Director for the Buckinghamshire Integrated Care System and prior to that she was the national lead for the development of the multi-speciality community provider (MCP) care model as part of the national NHS new care models ‘vanguard’ programme.

Throughout her career she has held national, regional and Board level roles within the NHS, spanning both commissioner and provider organisations ranging from clinical commissioning director of a large commissioning organisation, commercial director of a leading Foundation Trust to chief executive leading an organisation through a major transition period.

Edward McKenzie-Boyle

Chief Financial Officer

Ed has worked in the healthcare sector for more than 15 years. Prior to joining Operose Health, Ed was a Director at Deloitte LLP in the Healthcare team, supporting healthcare systems and providers. This included delivering major cost transformation programmes and system reconfiguration and integration plans to drive operational and clinical quality improvements within their organisations.

Prior to working at Deloitte, Ed was part of the senior finance team at The Royal Free London NHS Foundation Trust, where during the seven year period, he led the financial control and strategy/planning teams, and the Foundation Trust application and merger with Barnet and Chase Farm NHS Hospitals Trust.

Liz Perry

Chief People Officer

Liz is responsible for all Human Resources and legal matters at Operose Health. She oversees workforce strategy, talent management and development, recruitment, employee relations, total rewards, performance management, immigration, HR policies and projects.

With more than 20 years in HR, she has previously worked at IBM, Arthur Andersen Business Consulting and RSM, before joining Operose Health as HR Director. Her industry expertise includes working in technology, retail and pharma, where she has held a number of interim HR Director roles. She has established and developed Executive Boards, Leadership Teams, HR functions and organisational infrastructures while creating cultures of collaboration and implementing change to achieve workforce excellence.

Elad Duschak

Chief Business Development Officer

Elad has more than 20 years of international experience working with public and private health systems across the Middle East, South East Asia, Europe and North America introducing technology-centred, innovative models of care based on outcomes across a wide range of clinical areas.

Before joining Operose Health, Elad had senior management roles at AposTherapy as the global chief marketing officer and subsequently becoming the organisation’s president. He was also CEO of Connected HealthTech Solutions and, alongside his current role at Operose Health, he is Chairman of the Advisory Board for the HealthTech Forum, UK Israel Business.

Elad has worked closely with some of the world’s leading and largest integrated health systems such as accountable care organisations and health management organisations.

Keziah Halliday

Director of Corporate Affairs

Keziah Halliday is Director of Corporate Affairs at Operose Health. She began her career as a civil servant in the Department of Health, where her policy roles included patient participation, emergency preparedness, integrated care, and the Government response to the Francis report. She also supported Public Health England as head of planning.

Keziah joined NHS England as director for clinical commissioning groups assessment and NHS operational planning, and took on national leadership of the Better Care Fund. Before joining Operose Health, she had a joint role for NHS England and NHS Improvement (NHSEI) in charge of oversight and assessment for both the provider and commissioner sectors. Keziah joined Operose Health in January 2020, but returned to NHSEI from March to August to support the national emergency response to COVID-19. She is passionate about diversity and champions inclusion and diversity within Operose Health and for the patients and people they serve.

Hasib Aftab

Chief Information Officer

Hasib has over 10 years of healthcare technology transformation experience in senior leadership roles focusing on developing and delivering digital strategy as well as leading on developing technology solutions, digital transformation, business intelligence, information governance, technology support, developing solutions and systems.

His past projects include population health platforms in North Central London STP, health information exchange portal and running digital services programme and developing cloud based platforms such as EZ Analytics (population health platform), Dr. iQ (online consultation platform) and integrations with NHS IT systems.

Hasib recently led on the digital transformation of a large NHS Acute Hospital, primary care and community services working with all key stakeholders to develop a business case to support digital transformation to include clinical systems migration, setting up procurement, developing implementation and capabilities including cloud-based data warehousing and performance and clinical reporting.

WHERE WE STARTED.

AT Medics was formed by a group of GPs who sensed the changing times of primary care within the NHS before most of their peers.

Our founding GP Directors studied together at medical school and in early 2003, the vision for AT Medics was established: to deliver high quality, accessible primary healthcare services in a professional, well-managed learning environment; achieving measurable success at value for money, focused on improving healthcare and improving lives.

In 2004, AT Medics took on it’s first challenge; a small, under-performing practice in Mottingham, South East London. The practice had been run by a succession of locum GPs and the list size comprised of just 1,500 patients. AT Medics rapidly transformed the practice, achieving full Quality and Outcomes Framework (QOF) points and implemented a fully computerised system, as well as training and upskilling staff. They received recognition from the Primary Care Trust (now known as Clinical Commissioning Groups), and were nominated for a prestigious award as well as earning praise in GP press.

Following this success, AT Medics were approached by Kensington and Chelsea Primary Care Trust in 2005 to procure a failing practice in North Kensington, in one of the most deprived wards in the country. AT Medics was the first organisation in the UK to be awarded an APMS contract when they successfully tendered for the practice, and this was soon followed by an accepted tender to manage Bank House Surgery in Bromley.

By 2006, AT Medics were managing seven practices across six regions and in 2007, the GP Directors took a bold and innovative decision to offer extended hours at a number of their practices such as Edith Cavell Surgery in Lambeth, delivering an 8am to 8pm service four days a week – pre-dating the “directed enhanced services” extended hours that the NHS later introduced, and at a time when very few GP practices across the country offered such extended hours.

In April 2010, AT Medics began co-managing a Walk-in Centre in Lambeth, highlighted by Healthcare for London as one of five healthcare centres across the capital that exemplify the Polyclinic service model, together with managing a further five GP practices.

AT Medics now has more than a decade of success in entering new health care economies and integrating with the existing healthcare, social care and voluntary sector providers, and delivers bespoke training and education programmes, with 20 Postgraduate Medical Training Sites and the largest network of GP Training Practices in London.

We now care for over 370,000 patients across over 49 locations in 19 London Boroughs, and continue to develop innovative systems and processes that deliver efficient and safe practice management.

Four out of the 16 London based practices to achieve “Outstanding” CQC ratings are AT Medics.

Focused on high quality clinical care, teaching and training, AT Medics has a proven track record in rapid mobilisation of clinical services and extensive experience in clinical turnaround where governance issues exist, resulting in an unmatched reputation for clinical improvement.

AT Medics believes that success lies in meeting and exceeding the expectations of patients and commissioners, and is committed to this end.

OUR PARTNERS AND ASSOCIATES